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Terms & Conditions

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

Modifications to the service and prices:

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Our agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

NeoPets © 2019 All Rights Reserved Disclaimer: These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease or condition. These products should be used only as directed on the label by the manufacturer. Do not use these products if your pet be pregnant, nursing, have a serious medical condition, or use prescription medications without consulting with your vet first. These products are for adults only. These products are not intended for sale to persons under the age of majority as determined by the state in which the consumer resides (18 unless otherwise applicable). Products containing CBD or hemp are available for U.S. interstate commerce in accordance with the 2018 Agriculture Improvement Act 0f 2018 (“Act”) applicable to hemp-derived products. Pursuant to the Act, none of the products available on this Site contain more than 0.3% delta-9tetrahydrocannabinol (THC) as measured on a dry weight basis by an independent laboratory providing a certificate of analysis to the manufacturer. State or local laws may vary. We reserve the right not to sell certain products in certain states or localities. Customers are advised to familiarize themselves with those laws and regulations that apply to them. Seller makes no representations regarding state or local requirements. Buyer assumes all risks.

State and local sales taxes

In accordance with applicable state and local laws, we are required to charge sales tax in localities where NeoPets has operations. NeoPets does not benefit from the collection of sales tax and we remit all taxes collected directly to the appropriate taxing jurisdiction.States where NeoPets collects sales taxes 
Orders shipped to FL will have all applicable state and local sales tax added to your total order, and to related shipping charges where appropriate. Jurisdictions where NeoPets does not collect sales taxes.
NeoPets does not collect sales or use tax in all states. For states imposing sales or use taxes, your purchase may be subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year, reporting all of the taxable purchases that were not taxed, and to pay the tax on those purchases.You may have a tax obligation in states where NeoPets does not collect sales tax. Details of how to report these taxes may be found at the websites of your respective taxing jurisdictions.We do not charge sales tax on the purchase of Gift Certificates; however, items paid for with Gift Certificates will be taxed if shipped to addresses in the states or regions mentioned above.